Privacy Policy
Your family's information matters. Here is how we collect, use and protect it.
Last updated: 16 September 2026
Nairobi Early Intervention Centre ("NEIC", "we", "us") respects your privacy. We handle personal data in line with the Kenya Data Protection Act, 2019.
Information we collect
- Details you share through our forms, phone, email or WhatsApp, such as your name, phone number and email address.
- Information about your child that you choose to share, such as their age and your main concerns.
- Basic website usage data, such as pages visited, collected through analytics cookies.
How we use your information
- To respond to your enquiry and arrange assessments or services.
- To provide, plan and review support for your child.
- To improve our website and services.
We do not sell your personal information. We never use your child's information for marketing.
Children's information
We treat information about children as sensitive. We only collect what we need, and we only share it with your consent or where the law requires.
How we protect and keep information
We store information securely and limit access to team members who need it. We keep it only as long as needed for the purposes above or as required by law.
Photos and testimonials
We only publish photos or testimonials with written consent. You can withdraw consent at any time.
Your rights
You have the right to access, correct or delete your personal data, and to object to how we use it. To make a request, contact us using the details below.
Contact us
Nairobi Early Intervention Centre
Amboseli Gardens, Lavington, Nairobi, Kenya
Email: info@neic.co.ke
Phone: 0703 653 735